With rapidly changing national and local COVID-19 pandemic guidelines, we want you to know what SurePoint Self Storage is doing to keep you and our teammates safe while providing the best customer experience possible.
Our team is doing all we can to ensure your storage unit is available whenever and wherever possible while continuing to actively monitor and adapt our business operations to meet state and local COVID-19 guidelines. Through all of this, the health and safety of our customers and teammates is at the forefront of our thoughts. We continually strive to do the right thing and to prioritize the safety and protection of our customers and teammates. Here are some of the ways we are addressing the situation.
During these challenging times, more of our customers are seeking ways to make remote payments. We offer four convenient options.
We also know many of our customers may be facing personal challenges. Therefore, we are encouraging our teammates to work with customers to meet the needs of their individual situations during this difficult time.
Although we believe in great face-to-face customer service, we understand if you prefer not to interact with us in person during this time. Therefore, we’ve implemented a variety of contact-free interaction options. You’re encouraged to email or call our teammates if there are any issues that need to be addressed. Please see our website (www.surepointselfstorage.com) for the phone number and email address of your specific storage location. We also offer online rentals via our website (www.surepointselfstorage.com).
Now more than ever, we are reminded of the importance of serving our customers. We look forward to continuing to serve you during this time.
Thank you for choosing SurePoint Self Storage.